At SubTrux our job is to help businesses understand that, and to empower them to take ownership of their customer experience by effectively managing their last mile delivery offer.
This can help brands to manage the entire customer journey rather than just claiming responsibility for the sale at the beginning and issuing a delivery notification at the end. It can also offer a great deal of delivery insights and ways to reduce waste that not just impact the bottom line but the environment as well, such as idle time, kms travelled and utilising returning vehicles empty loads. With all this functionality and transparency of data, businesses can ultimately reduce the cost of deliveries whilst maximising the potential gains in all the areas that truly matter.
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