Who would have believed that delivery management is still relatively in the dark ages when it comes to track and trace! With many courier and freight companies still operating manual POD’s and delivery requests, the ability to make any real time decisions is impossible.
Hindsight is a wonderful thing but what it highlights is that the learnings generally come from mistakes and these mistakes are unavoidable when you are unable to make changes as challenges and obstacles are encountered. That is a really costly issue for companies offering delivery services to their customers.
Say goodbye to the paper world- hello to Subtrux
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