Your delivery strategy could be stopping sales. From shipping a customer’s first purchase, to securing repeat business, delivery is about far more than simply sending something by post or courier. It is a chain of events made up of many opportunities – some of which you may be missing out on.
Delivery is sometimes considered an afterthought; nothing more than a piece of admin to tie up the loose ends after a sale has been made. But your delivery strategy could be preventing sales in the first place, or throwing away opportunities to earn further sales and build a loyal customer base.
In addition, customers cannot differentiate between the brand they bought from and the shipping company. If you end up with an incompetent partner that often commit delivery mistakes, customers are more likely to blame your company, not the courier.
Contact subtrux.com or call 1300 913 516 to fix your delivery problems today!