The current industry rate of delivery is roughly 1-2 days. At SubTrux, we aim to take that to the next level with same-day delivery at an affordable price for all businesses. With drivers who can pick up orders and deliver … Read More
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Legal issues now impact transport businesses with COR. Did you know that driver fatigue is the biggest issue in the transport industry and is ultimately the legal responsibility of the employer to manage it? Drivers are now required to have … Read More
Scaling a business can require a substantial capital investment than many small to medium businesses may not have access to especially in times of recession or economic uncertainty. With SubTrux Marketplace, businesses can outsource additional delivery requirements to a pool … Read More
Avoid the frustration of chasing customer services for information that they do not have access to and waiting for calls back from the freight carrier or tracking a number online with limited updates on the whereabouts of their order, all amount to hours of frustration on behalf of the customer. … Read More
The power of information is at your fingertips. Delivery track and trace can be the most frustrating experience for both the customer service team working with a delivery carrier partner and also for the customers themselves. … Read More
We are delighted to be featured in Inside Retail, where we shared our views on how customer satisfaction has dipped for both in-store and online shopping experiences year on year. Customers are overall no longer so happy with the delivery timing and delivery cost. This presents a golden opportunity for those businesses who have the ability to pivot and seize the opportunities this presents. enjoy the read! … Read More