We take the time to understand your business and then provide you an overview as follows
- Process improvement
- Cost savings
- Customer experience
Yes, You have the option to trial the software without any commitment.
At the end of trial period (30 days).
Pay as you go via credit card, on account monthly invoice payment as per agreed terms.
SubTrux is designed, developed and supported in Australia.
Yes, we service customers Australia wide.
You can email or call our accounts department or speak with your customer service team member.
We provide immediate service
- For Priority 1 (Urgent) within 1hr
- Priority 2 (High) within 4hrs
- Priority 3 (Medium) within 1 day,
- Priority 4 (Low) Agreed timelines for changes.
We have a comprehensive monitoring and alerts system in place that captures system issues promptly.
No, there is no minimum number of vehicles required.
Once a contractor request has been accepted and starts your delivery, you have full visibility of that driver and delivery.
Yes, we can integrate with any ERP or WMS platform.
Yes, you have the option for your own company branding and details to be displayed on all documentation.
There are optional 3 notifications, Scheduled, started and completed (Proof of delivery if required) all are on the same link which is updated in real time.
Yes, Our platform sits on Google which has very high physical, administrative security at their data centre. Access to the Technical Environments is secured using google SAML which is recognised as an Industry leader in security measures.
Yes, Subtrux uses Google Maps and Google/Apple maps on the Driver App which allows for all traffic conditions.
If you require the visibility and communication from the driver they must use the SubTrux Driver App.
SubTrux is very secure and has never encountered any downtime or cyber attacks.
No, there is no maximum, the system caters for small, medium or enterprise businesses.
Dms and Marketplace on 1 platform, caters for own drivers, external contractors or carrier partners.