Delivery Solution

SMART DELIVERY. SIMPLE SOLUTION.

Successful deliveries are dependent on lots of things, but hope is rarely one of them.

Instead, they require systems that seamlessly talk to one another, complete visibility from start to finish, solid communication, confidence in every link of the chain, the ability to quickly adapt to changes and an intelligent and effective use of people, systems and vehicles alike. That's exactly what SubTrux offers. And more. Built on over 30 years' experience of the freight industry, SubTrux is a single, easy-to-use, automated platform that gives you the ability to take control of your businesses' complex delivery needs, create a genuine competitive advantage and realise its full potential.

Combining functionality with flexibility, SubTrux offers plenty of things the freight industry typically doesn't. Critical elements like 100% transparency for you and your customers, increased confidence, trust and efficiency, better environmental practises, lower wastage, higher compliance standards, immediate access to over 2000 qualified drivers when and where you need them and all the real-time information you want on every single one of your deliveries, every single day. So, if you'd like to experience the difference between regularly hoping for success and consistently delivering it, don't stress it. SubTrux it.

Delivery Management Software

The SubTrux Delivery Management Platform allows any business that moves freight to take control of its entire delivery experience, from one end to the other. It gives you the freedom to manage all your delivery processes, control costs and gain valuable insight into every one of your deliveries - on one, easy-to-use, automated platform.

Route Optimisation

SubTrux combines functionality with flexibility, our route optimisation engines pick up the most effective routes, you can track deliveries via Google maps; keep customers updated via SMS and or email and see clear and powerful visual reports on driver punctuality, delivery and performance as well as location delays - all live and in real-time.

DIFOT-X

Our dashboard displays in real time your D.I.F.O.T (Delivery In Full On Time, X Multiplied) Knowing your vehicle capacity enables you to decide (in real time) when to outsource your overflow of orders and your costs incurred both in house and externally with every delivery. All this live valuable information helps you identify exactly what you need to adjust before the fact (not afterwards) to ensure you can confidently meet ever-increasing demand, customer expectations and manage your costs along the way. The DIFOTX displays driver and vehicle capacity, vehicle locations, time on site, time per delivery, and critically, your cost per delivery, cost per item delivered and cost per km. So in the race for DIFOT think of SubTrux as on steroids.

COR

SubTrux enables COR Compliance to be recorded in real time and alerts the Drivers and their Management of any breaches of the NHVA requirements for Driver and Vehicle Safety. With driver timesheets being digitally recorded and fatigue breaks automatically calculated to alert the driver, any breach of the protocol alerts all parties to ensure there are no accidents and safety measures are effective. Vehicle checklists are also a key component of safety and compliance. The Driver App requests a full safety check prior to departure and if there is any defect discovered, the operator is allerted and notified. Do your deliveries comply with COR? 

Safety

SubTrux offers safety and compliance solutions that connect live with the delivery operation because when moving freight, there is more to the responsibility than just the load you are carrying. - Compulsory vehicle safety checks - Automated fatigue management alerts - Registration and Driver's Licence expiry alerts - Overloading alerts and notifications

Live Track and Trace

At SubTrux, we genuinely believe that creating a better delivery experience matters. Not just for that particular delivery moment, but for all the potential ones to come. Live Vehicle tracking provides real time ETA to your customers, full visibility of the drivers whereabouts, plus direct communication with the allocated driver and peace of mind! Never again will you be uttering the words "where is my delivery?"

Environment

The transport industry contributes a minimum of 16% of Australia’s greenhouse gas emissions. Subtrux is focussed on turning these inefficiencies into opportunities using innovative technologies. At SubTrux we’re helping the transport industry minimise fuel consumption, reduce emissions, increase capacity and reduce costs we do this through; - Increase efficiency and capacity by maximising the use of your fleet through backloading your empty vehicles. - Operating Paperless digital records, track and trace reduce the requirement for a paper trail

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Key Features

100% transparency for you and your customers.

SubTrux provides detailed information on the status of deliveries to meet a rising need for transparency and provide the highest level of customer satisfaction. • Live Maps and Vehicle Monitoring • Live ETA Notifications and Status • PODs, delivery images and notes • Suite of Reporting and Analysis tools • Customer to driver messaging • Customer and driver feedback

Stress-free pick up, planning and routing deliveries.

SubTrux lets you view, plan and auto-assign jobs on an interactive platform. Stay on top of challenges or get ahead of them with the ability to plan deliveries days, weeks and months in advance. • Last-mile, middle mile and line haul planning • Delivery pre-planning • Easy to use manual drag and drop allocation • Automated delivery scheduling • Automated Route and Vehicle Optimisation • Route and delivery history

Manage your distribution network and heavy vehicle compliance

Use SubTrux and allocate jobs to your preferred distribution network. View and manage those you’ve assigned jobs to in real-time, with increased visibility and confidence. No more manual logbooks, run sheets and endless phone calls. • Allocate deliveries directly to your preferred network • Improve the customer experience • Vehicle, load and delivery declaration checklists and alerts • Licence and registration expiry reminders • Overloaded alerts • Fatigue violation alerts

Frequently Asked Questions

We've compiled a list of answers to common questions.

We take the time to understand your business and then provide you an overview as follows

  • Process improvement
  • Cost savings
  • Compliance
  • Customer experience

Yes, You have the option to trial the software without any commitment.

At the end of trial period (30 days).

Starting from ? cents per delivery.

Pay as you go via credit card, on account monthly invoice payment as per agreed terms.

SubTrux is designed, developed and supported in Australia.

Yes, we service customers Australia wide.

You can email or call our accounts department or speak with your customer service team member.

We provide immediate service

  • For Priority 1 (Urgent) within 1hr
  • Priority 2 (High) within 4hrs
  • Priority 3 (Medium) within 1 day,
  • Priority 4 (Low) Agreed timelines for changes.

We have a comprehensive monitoring and alerts system in place that captures system issues promptly.

No, there is no minimum number of vehicles required.

Once a contractor request has been accepted and starts your delivery, you have full visibility of that driver and delivery.

Yes, we can integrate with any ERP or WMS platform.

Yes, you have the option for your own company branding and details to be displayed on all documentation.

There are optional 3 notifications, Scheduled, started and completed (Proof of delivery if required) all are on the same link which is updated in real time.

Yes, Our platform sits on Google which has very high physical, administrative security at their data centre. Access to the Technical Environments is secured using google SAML which is recognised as an Industry leader in security measures.

Yes, Subtrux uses Google Maps and Google/Apple maps on the Driver App which allows for all traffic conditions.

If you require the visibility and communication from the driver they must use the SubTrux Driver App.

SubTrux is very secure and has never encountered any downtime or cyber attacks.

No, there is no maximum, the system caters for small, medium or enterprise businesses.

Dms and Marketplace on 1 platform, caters for own drivers, external contractors or carrier partners.

Blogs

Driver Ratings

When you drive with SubTrux, you are more than just the middle-man. We operate on a two-way rating system with the aim at giving drivers a voice through our driver ratings. Just like uber, our contractors are able to rate

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The Power of Her

Over the past few months we have seen a massive influx of female drivers joining both SubTrux and the freight industry as a whole. As of 2019, about 26.4 percent of all transport workers in Australia are women and 47.1

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Connection

Take your business to the next level AND for the long-term by letting us help you create strong and long-lasting relationships with your customers by giving you full communication with your first to your last point of contact in a

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