As they say, the customer is king and your ability to answer any question regarding your products or the customers delivery should be immediate. But is that even possible, especially when many companies outsource their customer deliveries to third party … Read More
RetailDelivery
Changing Customer Service in Real time!
Avoid the frustration of chasing customer services for information that they do not have access to and waiting for calls back from the freight carrier or tracking a number online with limited updates on the whereabouts of their order, all amount to hours of frustration on behalf of the customer. … Read More
Set your business up to deliver within 2-4 hours
With SubTrux Marketplace, businesses can now work with a pool of available on demand drivers who can pick up orders and deliver within 2-4 hours. Making same day local deliveries a reality. … Read More
The future of delivery management software is SUBTRUX.
The power of information is at your fingertips. Delivery track and trace can be the most frustrating experience for both the customer service team working with a delivery carrier partner and also for the customers themselves. … Read More
Why your customers really are the power behind your business.
We are delighted to be featured in Inside Retail, where we shared our views on how customer satisfaction has dipped for both in-store and online shopping experiences year on year. Customers are overall no longer so happy with the delivery timing and delivery cost. This presents a golden opportunity for those businesses who have the ability to pivot and seize the opportunities this presents. enjoy the read! … Read More
Time is money!
Think of the time it would save your customer service team if every single call they took from a customer chasing delivery information was resolved on the spot with exact real time information. … Read More
Hire a driver + a vehicle
Do you know you can hire a driver and vehicle to do multiple deliveries. It is cost effective with better control. Book your job today and see how we can help to unlock your business potential. SubTrux Marketplace app is … Read More
Same Day Delivery yes in 2 hours!
Summer brings people out into their gardens and can inspire a vision for areas that can be improved or accentuated. Fresh planting, new soil, paving and outdoor furniture can all play a part in the perfect garden setting and ignite … Read More
Last mile supply chain
There is a lot of talk around last mile supply chain but what does that mean and how do we maintain control of it when we outsource our delivery management to a third party? … Read More
Get back behind the wheel
With SubTrux Marketplace gives you the opportunity to take on extra work, instead of traveling back empty – pick up another job on the way. Earn extra money, save fuel and maximise your travel capacity. You can find an array … Read More